Pangey
with care
AT PANGEA VILLAS KEFALONIA
scroll
Pangey
Pangey with Care
Pangea has always been guided by the timeless wisdom of the Golden Rule: to treat others as you would have them treat you. During these uncertain times, the Golden Rule is a beacon that shapes the way forward.
At Pangea, this means caring for each other, taking responsible actions to stop the spread of COVID-19, and continuing to offer a comforting and enjoyable experience to our guests and residents, and a safe workplace for our employees.
As we look ahead to the future of hospitality and travel, we are implementing full-scale enhancements to our already stringent health and safety procedures. Our program is focused on providing care, confidence, and comfort within the new COVID-19 environment and beyond.
The Pangea experience may look different in this new environment, but it will feel the same; ultimately, it will still be our people delivering the same attention to detail, intuitive service and personalized care for which our brand is known and trusted the world over.
Safety, well-being, and cleanliness are our main concern. In response to the coronavirus, we have taken additional measures developed to make our cleaning and hygiene protocols even more rigorous:
- All Pangea Villas team members will be tested at begin of the season.
- All Pangea Villas team members will be checked and briefed regularly and self-sanitation will be imposed.
- All Pangea Villas team members will make sure the enhanced sanitizing protocol is kept at all times.
- The villas will be equipped with masks, gloves and antibacterial hand sanitizers for the use of everyone.
- Villas will be sanitized before each check-in (there will be a one day interval between each rental period).
- A certificate will be provided to each villa after every sanitizing session.
- The cleaning staff will enter the villa only, when guests are not in the villa, to ensure as less contact as possible.
- Bathrooms and kitchen will be specially sanitized at each housekeeping visit.
- Linen and towels are laundered and sanitized
SERVICES INCLUDED
- Daily Housekeeping upon request (for a fee – paid locally)
- Linen and towels are provided and changed twice a week
- (Extra Housekeeping Services provided upon request for a fee – paid locally)
EXTRA SERVICES
- Availability of Chef daily, weekly or for special occasions (Food delivery with no contact if wanted)
- Massage Services upon Request (extra charge upon agreement of services – paid locally)
- Personal driver (Upon your arrival, you can find a driver to act as your personal chauffeur for the day or evening, no matter how many stops you need to make. Our driver arrives at your villa at the requested time, ready to chauffeur you wherever you want to go. – paid locally)
- Full Fridge Supermarket Delivery Service (explore the shopping list given upon your arrival and give your order via phone call – paid locally)
OUR SHARED RESPONSIBILITY
Guests are critical in preventing the spread of Covid-19. To fulfill this responsibility, we offer resources such as Covid-19 related signage and materials describing good health practices.
Signage is posted to remind guests of social distancing guidelines and hygiene practices to prevent the spread of any disease.
Associates and staff have been educated on the proper way to wear, handle, and dispose of PPE, and the appropriate way to wash hands, sneeze, and avoid touching their faces.
We remain wholly filled with a love of travel and Grecian hospitality. Our brand is much more than a collection of private luxury villas. Thank you for your love and support during this challenging time; we look forward to welcoming you with safety and Greek hospitality.
Best, Your Pangea Family
